After every imaginable set up problem with my new computer and my new Verizon DSL, I am officially up and running. Believe it or not, I have been using dial up for the past three days -- that's enough power to read and respond to email, but that's about it. Last stop was a visit with Rose of India who was quite helpful to the point of doing "screen share" so I just sat there and watched. Fine with me. She felt as if she had to explain every step, which I truly didn't care about, but it's now done.